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9406 Romancoke Road
410-643-1162
Mission Statement:
“To meet the needs of our Community and the public we serve and protect, with the highest quality of service delivery as we prepare ourselves diligently to move toward our established goals and beyond while meeting the needs of the ever changing world with honor, tradition and integrity.”
Vision Statement:
To develop a series of supportive initiatives within the organizational framework of the department to ensure that an adequate level of resources are always available to the membership for the explicit purpose of delivering fire/rescue and Emergency Medical Services to the citizenry (customers) of our response area.
To develop a multi-faceted program approach to increasing the departments ability to reach out into the community for the purpose of ensuring that every expectation of our citizens (customers) are fulfilled.
To develop a methodology by which our organization can properly plan for and address the ever increasing demands being placed upon the department by the citizens (customers) of whom we serve.
To develop a process whereby the organization can ensure that a high level of quality is provided in all we do in the delivery of emergency and non-emergency services through efforts that address the needs of our customers to include safety, protection of property, preservation of life and overall security of our communities.
To develop a service delivery system throughout the organization that is responsive and timely to the emergency needs of our community while addressing the emerging challenges of the world in which we live in to include disaster preparedness, terrorism response and adequate public facilities.