The Buffalo and Erie County Public Library will:

- Provide open, equal and free access to information in accordance with the American Library Association's "Library Bill of Rights."

- Deliver timely, confidential and customer-oriented service to meet the informational, recreational and educational needs of the community.

- Promote lifelong learning by encouraging all children and adults in their enjoyment of reading and discovery.

- Contribute to the region's economic vitality by assisting individuals, businesses and government as they pursue better jobs and economic growth.

- Create and maintain an environment that attracts, develops and encourages a diverse and skilled staff.

- Listen to the entire community in pursuit of the Library’s Mission.

- Manage resources effectively and be accountable to its funding sources.

- Pursue the private and public funding necessary to fulfill the Library’s Mission.