Our Mission:

To improve the health of the people served by providing high quality care, a comprehensive range of services, convenient and timely access with exceptional service and compassion.

Our Vision:

Rochester General Hospital and its affiliates will be the healthcare provider of choice for physicians and patients - delivering the healthcare we expect for our own family - recognized for:

Exceptional quality

Unparalleled service and patient experience

Great place to work and practice

Academic programs and research that support core clinical missions

Clinically integrated affiliates

Our Values:

Our values are the guiding principles that serve as the foundation for everything we think, say and do. They are our organizational code of conduct and signify what we stand for. We refuse to be less than what these values represent. Any philosophy, policy, practice or behavior that is outside of these values is unacceptable and will either be improved or removed.