Mission:
To improve the health of the citizens of our communities and regions by providing quality healthcare in an efficient and cost-effective manner.

Vision:
To be the preferred healthcare provider in northwest-central Iowa.

Service Excellence Value

We are committed to and driven by our Service values.

Service - We provide service that is patient-focused, compassionate, courteous and responsive to our patients, their families and guests.

Excellence - We strive for the highest degree of excellence in our work by providing quality care and being champions of continuous improvement.

Respect - We treat our patients, guests and co-workers with the utmost respect, dignity, courtesy and confidentiality.

Value - We value the dignity of every patient and the importance of meeting all their needs. We value the contributions of every co-worker, as well as a work environment that embraces a commitment to working together in a positive, effective and team-oriented manner.

Integrity - We maintain integrity and ethical principles in our work by embracing the highest standards of behavior and promoting honesty, responsibility, trustworthiness, fairness and caring in our relationships with patients, their families, co-workers, physicians, business partners and our community.

Community - We are dedicated to improving the health, well-being and quality of life of our community by working together with our fellow citizens — sharing a common vision and commitment for a healthier and more vital community.

Enthusiasm - We are committed to serving our patients, their families and guests with an enthusiastic spirit and desire to make a difference in their lives.